Privacy Policy

1. Data Controller

The data controller responsible for processing your personal data under the UK General Data Protection Regulation (UK GDPR) is:

Ferreti

2. General Information

At Ferreti, protecting your personal data is one of our highest priorities. We process your information in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and all other applicable data protection laws.

You may browse our website without providing personal information. However, where certain features require the processing of personal data, this will only take place where there is a lawful basis for doing so or where you have given your explicit consent.

3. Collection and Processing of Personal Data

We collect and process personal data only where necessary, including for the following purposes:

Providing and operating our website
Processing orders and customer enquiries
Communicating with customers
Fulfilling contractual and legal obligations
Improving our products and services

The personal information we may process includes:

Full name
Postal address
Email address
Telephone number
Payment and order information
IP address
Device and browser information

4. Cookies

Our website uses cookies to improve your browsing experience and to provide certain website features.

Cookies are small text files stored on your device that enable us to:

Remember your preferences
Manage your shopping basket
Maintain the functionality and security of the website
Analyse website performance and improve our services

You may disable or restrict cookies at any time through your browser settings. Please note that doing so may affect the functionality of certain parts of the website.

5. Lawful Basis for Processing

We process personal data in accordance with Article 6 of the UK GDPR, including where processing is necessary based on:

Your consent
The performance of a contract
Compliance with a legal obligation
Our legitimate interests, provided these do not override your fundamental rights and freedoms

6. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected or to comply with applicable legal and regulatory requirements.

Once the relevant retention period has expired, your personal data will be securely deleted or anonymised where appropriate.

7. Your Rights

Under the UK GDPR, you have the right to:

Request access to your personal data
Request correction of inaccurate or incomplete data
Request the deletion of your personal data
Request restriction of processing
Request the transfer of your personal data (data portability)
Object to the processing of your personal data
Withdraw your consent at any time where processing is based on consent

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe your personal data has been processed unlawfully.

8. Contacting Us

If you contact us by email or through our contact form, the information you provide will be used solely to respond to your enquiry.

Your personal data will only be disclosed to third parties where required by law.

9. Newsletter

If you subscribe to our newsletter, we will use your email address solely to send you updates, promotional offers, and news relating to Ferreti.

You may unsubscribe at any time by clicking the unsubscribe link included in our emails or by contacting us directly.

10. Data Security

Ferreti implements appropriate technical and organisational measures to protect your personal data against accidental or unlawful loss, misuse, unauthorised access, alteration, or disclosure.